Red Shirt Farm Privacy Policy

Effective Date: February 23, 2025

Red Shirt Farm (RSF) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our farm services. By using our website, you consent to the data practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as some data that is automatically collected when you interact with our website.

A. Personal Information You Provide

To provide you with our products, services, and communications, we may collect the following information:

  • Name

  • Mailing address

  • Email address

  • Phone number

  • Payment details (if you make a purchase)

You may provide this information when you:

  • Purchase a CSA share or other farm products

  • Sign up for our email list or newsletter

  • Contact us with inquiries

  • Participate in promotions, surveys, or events

B. Payment Information

If you make a purchase through our website, your payment details will be processed by a secure third-party payment processor. RSF does not store or process your credit card information directly.

C. Automatically Collected Information

When you visit our website, certain technical information is automatically collected to help us understand how our site is used and improve our services. This may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Referring website addresses

This data is used for analytics and website optimization but does not personally identify you.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

  • To process purchases and transactions (e.g., CSA memberships, farm products)

  • To communicate with you about your purchases, farm updates, and events

  • To send you farm-related news, promotions, and offers (you can opt out anytime)

  • To improve our website and services based on user behavior and feedback

  • To comply with legal obligations and protect our farm and customers

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who help us operate our farm and website, such as email marketing services, payment processors, and shipping providers. These partners are contractually required to keep your information secure and use it only for the services they provide.

  • When required by law, such as to comply with legal processes, enforce our rights, or protect against fraudulent activity.

  • If our farm undergoes a business transition, such as a merger or restructuring, your information may be transferred as part of the assets.

4. Tracking & Cookies

Our website may use cookies or similar tracking technologies to enhance user experience and gather data about website traffic. You can adjust your browser settings to disable cookies, but some site features may not function properly without them.

5. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

6. Security of Your Information

We take reasonable steps to protect your personal information, including:

  • Secure data encryption via SSL (Secure Sockets Layer) protocol

  • Limited access to personal data only to those who need it for farm operations

  • Secure third-party payment processing

While we take precautions, no online transmission is 100% secure. By using our website, you acknowledge the inherent risks of internet-based communications.

7. Children’s Privacy

RSF does not knowingly collect information from children under 13 years old. If you believe a child has provided personal information without parental consent, please contact us, and we will remove the data.

8. Email Communications & Opt-Out

We may send you occasional emails regarding:

  • Farm updates

  • CSA news

  • Special offers and events

You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us. If you continue receiving emails after unsubscribing, please let us know so we can resolve the issue.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via:

  • A notice on our website

  • An email to the address associated with your account

Your continued use of our site after such updates indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Red Shirt Farm
60 Williamstown Road
Lanesborough, MA 01237
Email: jim@redshirtfarm.com
Phone: (413) 822-9250